PlugTempo for iPhone and iPad — Estimate home charging costs. If something isn’t working or you have a question, we’re happy to help.
Contact Support
Email admin@petapparel.xyz. Please include the app name (PlugTempo), the app version, your device model and iOS or iPadOS version, and a short description of what happened.
Please do not send passwords, payment card details or a full private backup unless we ask and you agree.
Frequently asked questions
What does the free version include?
Free includes 1 vehicle and 10 saved sessions, with no ads. Lifetime Pro is a one-time purchase that removes these limits and adds optional private iCloud sync. It is not a subscription.
How do I restore Lifetime Pro on a new device?
Open Settings > Lifetime Pro and tap Restore purchases. You can also restore from the Pro screen. Use the same Apple Account that made the original purchase.
How do I request a refund?
Purchases are processed by Apple. You can request a refund at reportaproblem.apple.com. Your existing records stay available after a refund or downgrade.
Where is my data stored?
Your records are stored on your device. There is no separate account to create. Export a backup from the app before changing devices. With Pro, you can turn on private iCloud sync to keep your iPhone and iPad up to date through your own iCloud account.
How do I delete my data?
Delete records in the app, or delete the app to remove all local data. If you used iCloud sync, use Clear cloud copy in the app first. Exported files and device backups need to be deleted separately.
Privacy
Read the PlugTempo Privacy Policy to learn how the app handles information.